Cancellation Policy


Cancellations notified on or before 31st August 2021 will be subject to a 50% cancellation fee. No refund will be issued to registered participants who cancel after this date. Registration fee refunds can only be issued after the conference has ended. Participants unable to attend may transfer their ticket (attendance to the whole conference) to another person.


Should there occur an insuperable obstacle related to a registered person’s health cancellation must be made in writing by e-mail to An official and original medical certificate must be included. Every cancellation will be considered individually.

The Supplier (University of Florence) shall not be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond their reasonable control. Such causes include, but are not limited to: power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question.